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发布日期:2021年10月20日
樱花动漫网官网 樱花动漫网官网 ,苏州站女一条街 苏州站女一条街

隐私声明

最新更新截至:2019年10月11日

西藏航空有限公司(以下简称为“西藏航”或“我们”)承诺尊重并保护您的个人隐私权利。本隐私声明旨在向您说明我们是谁,我们如何收集、分享和使用您的个人信息,以及您如何行使您的个人隐私权利。本隐私声明适用于我们通过西藏航空官方网站www.tibetairlines.com.cn(“网站”)、收集的个人信息以及您通过任何官方渠道购买、使用我们的服务(“服务”)时,比如向我们预订行程时,我们所收集的个人信息
如果您对我们对您个人信息的使用有任何疑问或顾虑,请通过本隐私声明底部所示联系方式联系我们。
本隐私声明将帮助您了解以下内容:
一、我们收集的个人信息以及原因
二、我们与谁分享您的个人信息?
三、我们使用您个人信息的规则
四、处理个人信息的法律依据
五、 Cookies以及同类技术
六、我们如何保障您的个人信息安全
七、国际数据传输
八、数据保留
九、您的数据保护权利
十、《隐私声明》的更新
十一、如何联系我们

一、我们收集的个人信息以及原因

个人信息是指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。
个人敏感信息是指一旦泄露、非法提供或滥用可能危害人身和财产安全,极易导致个人名誉、身心健康受到损害或歧视性待遇等的个人信息。
我们可能收集您的个人信息,这些个人信息会大致分为以下几类
(一)您自愿提供的信息:
我们会请您自愿提供下列个人信息并用于以下具体目的(如果您不提供相关信息,我们可能无法向您提供某些服务,或者服务质量会有所下降):
(1)您的身份证件信息,如姓名、性别、出生日期、证件类型(如身份证、军官证、警官证、士兵证、港澳居民居住证、台湾居民居住证、有效护照和其他证件)、证件签发地、有效期及号码、国籍、联系人信息(姓名、电话、电子邮箱)。
此类信息可能用于处理及管理我们预留机位及/或预订旅游服务;处理任何行李或损失索偿;在提供任何服务及产品前,确认及核实身份;
(2)联系方式,如您的姓名、邮寄地址、电话号码、电子邮件地址、传真号码。此类信息可能用于提供客户服务或在线服务、货运服务;管理由我们举办或代表我们举办的比赛和抽奖活动;发送营销资讯(如优惠和推广活动)和附加服务消息(如保险、酒店、接送机、餐食等);
(3)凤凰知音会员信息,如会员账号、密码、会员账户内的个人信息、会员联系方式等,用于获取飞行常旅客会籍及飞行里程数使用、邮寄纸质版的会员卡、参与会员活动、享受会员手册中的服务;
(4)航班信息,如航班日期、行程、座位号、旅客类型(婴儿、儿童、伤残军警、成人、无陪老人、特殊旅客等),为您提供其他机场及旅游相关服务,例如免税销售及旅游套票;
(5)在线支付信息,如银行订单号、支付方式、支付金额、银行卡号、寄送账单或行程单的地址信息;
(6)有助于改进旅行服务或其他服务的信息,如旅客职位、特殊服务需求、个人喜好(餐食、座位以及语言);
我们使用这些个人信息为您的旅行提供便利,为您提供其他商品和服务,管理我们的“凤凰知音”常旅客计划,并向您提供关于我们的信息。我们向您征询的个人信息及其原因将在我们向您征询您个人信息的时候向您明示。
您提供的部分信息可能包含敏感信息,比如健康信息或您的种族、民族等信息,我们将这些信息用于提升我们为您提供的服务以及保护您的切身利益。在我们征询您的敏感个人信息时,我们将征求您的同意。
(二)我们自动收集的信息:
当您访问我们的网址时,我们可能会自动地从您的设备中收集您的某些信息,包括您的网络请求、IP地址、浏览器类型、浏览器使用的语言、请求的日期和时间、浏览器型号设备型号、唯一设备识别号、广泛地理位置(例如,国家或者城市级别的位置)的信息,以及其他的技术信息。我们也可能收集有关您的设备如何与我们的网站交互的信息,包括您访问的网页和点击的链接。
收集这些信息使得我们更好的理解我们网站的访客、他们来自何处,以及他们对我们网站上的何种内容感兴趣。我们将这些信息用于内部分析之目的,以提升我们网站的水平和对访客的相关性。
这些信息中的一部分,可能是通过使用cookie和同类技术收集的,请见下方所述“Cookies和同类技术”。
(三)我们从第三方处获得的信息:
我们可能会不时地从第三方处收取有关您的个人信息,但这只发生在,我们确认这些第三方已经获得您的同意,或者第三方依法被许可或被要求向我们披露您的个人信息的情况下。
我们从第三方处收集的信息,涵盖了专业旅行机构和其他协助订票和安排旅程的信息。我们将这些从第三方处收集的信息用于为您提供服务,以及用于保证我们所掌握的关于您的相关记录的准确性。
一般而言,我们仅会将收集到的您的个人信息,用于本隐私声明中所描述的目的,或用于我们在收集您的个人信息时向您解释的目的。然而,如果适用的数据保护法律允许,我们也可能将您的个人信息用于与此前描述不同的其他目的(例如:为公共利益之存档目的,科学或历史研究之目的,或统计之目的)。 我们收集和使用您的个人信息的目的还可能包括:向用户提供产品和服务,审计、调研和分析以改善我们的服务,确保我们网络的技术运行,开发新服务。我们仅会以本条款所列明的目的和方式收集、使用个人信息。

二、我们与谁分享您的个人信息?

我们可能会向以下主体披露或分享您的信息:
 西藏航空有限公司及其下属公司、第三方服务提供商以及为我们提供数据处理服务的合作方(例如:为完成我们的服务而提供支持,或提供较好的功能或帮助来提高我们网站的安全性);或按本隐私声明所描述的目的,或我们在收集您的个人信息时通知您的用途,以其他方式处理个人信息的合作方
 向其他航空公司,如星空联盟成员、联运和代码共享的合作方,以向您提供例如机场贵宾休息室,协助承运或在您的旅程发生中断时帮助重新订票等服务。我们只会在履行与您之间的合同所需范围内与其他航空公司共享信息;
 向其他航空公司,如星空联盟成员、联运和代码共享的合作方,以向您提供例如机场贵宾休息室,协助承运或在您的旅程发生中断时帮助重新订票等服务。我们只会在履行与您之间的合同所需范围内与其他航空公司共享信息;
 第三方,比如大客户或者机票代理人,他们以您的名义安排折扣价格、旅程的购买以及为您提供其他服务。我们仅在为履行与您的合同所需时,将此类数据分享给这些第三方;
 我们认为以如下原因:(a)为适用法律、(b)为实施、建立、维护我们的合法权利、或(c)保护您或其他人的切身利益,向任何主管的执法机构、监管机构、政府机构、法院或其他主管机构披露是必要的;
 与实际或潜在买方(及其代理和顾问)就任何实际或拟议的采购,合并或收购我们业务的任何部分进行沟通,但我们会通知买方必须仅将您的个人信息用于本隐私声明所载之目的;
 任何获得您披露同意的其他人。

三、我们使用您个人信息的规则

我们会根据本隐私声明的约定并为实现我们的产品与/或服务功能对所收集的个人信息进行使用。请您注意,您在使用我们的产品与/或服务时所提供的所有个人信息,或基于您的同意收集的个人敏感信息,除非您注销账号、删除个人信息、撤销同意或通过系统设置拒绝我们收集,否则将在您使用我们的产品与/或服务期间持续授权我们使用。在您撤销同意或注销账号时,我们将停止使用并删除您的个人信息。
我们会对我们的产品与/或服务使用情况进行统计,并可能会与公众或第三方共享这些统计信息,以展示我们的产品与/或服务的整体使用趋势。但这些统计信息不包含您的任何身份识别信息。
当我们展示您的个人信息时,我们会采用包括内容替换、匿名处理方式对您的信息进行脱敏,以保护您的信息安全。
当我们要将您的个人信息用于本通知未载明的其它用途时,或基于特定目的收集而来的信息用于其他目的时,会通过您主动做出勾选的形式事先征求您的同意。

四、处理个人信息的法律依据

我们上述收集或使用个人信息的法律依据,将取决于相关的个人信息以及我们收集个人信息时的具体情况。
然而,我们通常会在下列情况下收集您的个人信息:(1)我们履行与您的合同时需要您填写您的个人信息;(2)处理过程符合我们的合法商业利益,且此上没有您的其他在先权利;或者(3)我们已经征得您的同意。
在某些情况下,我们也可能有法律上的义务去收集您的个人信息,或者可能需要这些个人信息来保护您或其他人的切身利益。
如果我们以遵守法律要求之目的,或以履行与您之间的合同为目的,而要求您提供个人信息,我们将在要求您提供信息时明确说明上述目的,并告知您是否被强制要求下提供个人信息(以及如果您不提供个人信息可能导致的后果)。
如果我们因我们自身的合法利益(或任何第三方的合法利益)而收集或使用您的个人信息,此利益通常是为了:(1)运营我们的公司;(2)我们在必要时与您沟通,以向您提供我们的服务,以及(3)实现我们其他的合法商业利益,例如:为回复您的问题、改进我们的产品或服务、进行市场营销或调查、防范违法行为之目的。我们可能还有其他的合法利益,如果可以,我们还将在相关时间向您释明这些合法利益。
如果您对我们收集和使用个人信息的法律依据有任何疑义或需要进一步的信息,请按“如何与我们联系”标题下的详细的联系方式与我们联系。

五、Cookies以及同类技术

樱花动漫网官网 樱花动漫网官网 ,苏州站女一条街 苏州站女一条街 我们使用cookies及其同类技术(统称为“Cookies”)来收集和使用您的个人信息,包括:为您提供您感兴趣的广告。关于我们使用的cookies类型、为什么使用cookies以及如何控制cookies的更多信息,请参阅我们的《Cookie声明》以了解更多信息。

六、我们如何保障您的个人信息安全

我们使用适合的技术手段和组织措施来保障我们所收集的您的个人信息。我们采取的措施旨在为您提供与处理您的个人信息产生的风险相匹配的安全保障级别。
我们会采取一切合理可行的措施,确保未收集无关的个人信息。我们只会在达成本通知所述目的所需的期限内保留您的个人信息,除非需要延长保留期或受到法律的允许。
除非法律法规另有规定,您的个人信息我们将保存至您账号注销之日后的一个月。我们承诺这是为了保证您的消费者权益,您个人信息在我们须保存的最短期间。当您的个人信息超出我们所保存的期限后,我们会对您的个人信息进行删除或匿名化处理。
如果我们终止服务或运营,我们会至少提前三十日向您通知,并在终止服务或运营后对您的个人信息进行删除或匿名化处理。

七、国际数据传输

您的个人信息可能会被传输至您常住国外的其他国家,并在该国进行处理。这些国家可能适用与贵国不同的数据保护法律(以及,在某些情况下您的数据可能不受保护)。
具体而言,我们的网站服务器位于中华人民共和国境内,我们的办公室以及我们的第三方服务商和合作伙伴遍布世界各地。这意味着当我们收集您的个人信息时,我们会在上述的这些国家内处理这些数据。
我们会按照适用的数据保护法律的要求,采取保护措施以使您的个人信息按照本隐私声明进行保护,包括在欧洲经济区或瑞士境内,采取欧盟委员会公布的跨境传输协议标准条款的方式。

八、数据保留

我们基于持续合法的展业需求(如向您提供您所需的服务或遵守适用的法律、税务、会计要求),我们会保留从您处收集的个人信息。
如果我们不因持续合法的展业需求来处理您的个人信息,我们将删除或将其匿名化,如果不能采取这类措施(比如,因您的个人信息已存储在备份存档中),则我们将安全地存储您的个人信息,并在能够删除此类信息前,避免对其做进一步的处理。

九、您的数据保护权利

您享有以下数据保护的权利:
如果您有意访问、更正、更新或要求删除您的个人信息,您可以随时通过“如何与我们联系”标题下所提供的详细联系方式来联系我们。此外,您有权拒绝我们处理您的个人信息,有权要求我们限制处理您的个人信息或请求携带您的个人数据。
您有权注销您在西藏航空的凤凰知音会员账户,您注销账户后,我们将停止为您提供相应的产品与/或服务,并依据您的要求,除法律法规另有规定外,我们将删除您的个人信息。
您随时有权选择退订我们发予您的市场营销信息。我们会在征求您的同意的前提下,以电子邮件、短信等方式向您发送市场营销信息,其中包括个性化的精准营销信息,比如优惠航线、产品或服务的价格折扣等。对于您希望接收哪些信息以及希望我们通过何种方式向您发送,我们会尊重您的选择。您可以通过点击我们发予您的营销电子短信、邮件中的“取消订阅”或“退订”的链接来行使此权利;如果您还需选择退订其他有关营销的信息,请使用“如何与我们联系”标题下的详细联系方式来联系我们。
同样,如果我们在征得您的同意前提下收集并处理了您的个人信息,您有权随时撤回您的同意。您撤回同意不会影响我们此前的任何处理行为的合法性,也不会影响依据法定理由而非基于您的同意而处理您的个人信息的合法性
您有权向数据保护执法机构投诉我们收集和使用您个人信息的行为。有关更多信息,请联系您当地的数据保护执法机构。如果您想在中国提起投诉,请联系中华人民共和国互联网信息办公室及各省市的互联网信息办公室(“网信办”)。您也可以在欧洲经济区或瑞士提起投诉,欧洲经济区及瑞士境内的数据保护执法机关列表可在此处获取。如果您在芬兰意欲提起投诉,可点击此处
我们会根据可适用的数据保护法律,来回应我们所收到的行使数据保护权利的数据主体请求。您可以通过“如何联系我们”标题下所提供的详细联系方式来联系我们,以行使这些权利。

十、《隐私声明》的更新

我们可能不时地更新或修订本隐私声明的条款以适应法律、技术、或商业的发展。我们更新本隐私声明时,我们将以适当的方式通知您,以符合我们修订隐私声明的意义。若适用的数据保护法律要求我们在实质修订本隐私声明时征得您的同意,我们将遵守法律的规定。
您可以在本隐私声明的顶部查看本隐私声明的最新更新日期。

十一、如何联系我们

若您对我们使用您的个人信息有任何疑问或意见,请通过以下方式联系我们:
(1)电子邮箱:DPO@tibetairlines.com.cn
(2)联系地址:四川省成都市双流区双流国际机场机场南四路66号,邮编610202

Privacy Statemen

Last updated: 10, 11, 2019

Tibet Airlines Co. Ltd. (“TibetAirlines” or “we”, “us”, “our”) respects your right to privacy. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights. This Privacy Notice applies to personal information that we collect through Tibet Airlines’ Websites at www.tibetairlines.com.cn, as well as personal information that we collect when you purchase or use our services (“Services”) through official channel such as booking travel with us.
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.
This notice contains the following contents for your reference:
1. What personal information does Tibet Airlines collect and why?
2. Who does Tibet Airlines share your personal information with?
3. Rules for the use of your personal information
4. Legal basis for processing and cancelling personal information
5. Cookies and similar tracking technology
6. How does Tibet Airlines keep your personal information secure?
7. International data transfers
8. Data retention
9. Your data protection rights
10. Updates to this Privacy Notice
11. Contact us

What personal information does Tibet Airlines collect and why?

Personal information refers to various information recorded electronically or otherwise that can be used alone or in combination with others to identify a natural person or reflect the activity of a natural person.
Personally sensitive information refers to personal information that (1) is illegally provided or abused, (2) may endanger the safety of people and property, and (3) if breached, can easily result in damages to personal reputation, physical and/or mental health, or discriminatory treatment.
The personal information that we may collect about you broadly falls into the following categories:
I. Information that you provide voluntarily
We may ask you to provide following personal information voluntarily (if you do not provide the relevant information, you will not be able to enjoy certain services we provide, or the quality of service will be reduced):
1. Information related to your identification credentials, such as name, gender, date of birth, types of IDs(e.g. ID card, military officer ID, police ID, military soldier ID, Hong Kong and Macao residence permit, Taiwan residence permit, valid passport and other IDs), country of issuance, expiration date and number of ID, nationality, and contact information (name, telephone, e-mail address).
This type of information may be used for processing and managing our reservation and/or booking travel services, handling any compensation related to luggage or loss, and verifying and confirming identification prior to providing any services and products;
2. Contact information, such as your name, address, telephone number, email address and fax number. Such information may be used for the purpose of providing customer services, or online services, cargo transportation services; managing our activities and events, sending marketing information (e.g. special offers and promotional activities) and our additional services (e.g. insurance, hotel, shuttle and meals);
3. PhoenixMiles membership information, such as member account number, password, personal information in the member account, member contact information, etc., for the use of acquiring frequent flyer membership and flight miles, mailing out membership card, participating in member activities and enjoying the services in the membership manual;
4. Flight information, such as flight date, itinerary, seat number, passenger type (infants, children, disabled military or police officer, adults, no-companion elderly, and special passengers, etc.) to provide you with services related to airport and travel, such as duty-free sales and travel package;
5. Online payment information, such as bank order number, payment method, payment amount, bank account, bill or itinerary mail address information.
6. Personal preferences (dining, seat, language) in order to help improve travel services or other services.
We use this personal information to facilitate your travel, provide you with other goods and services, to administer our PhoenixMiles frequent flyer program, and to provide you with information about us.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Some of the personal information that you provide may include sensitive information, such as health-related information or information about your race or ethnicity, which we need for to improve our service provided to you and protect your own interests. We will request your consent when we ask you to provide your sensitive personal information.
II. Information that we collect automatically
When you visit our Website, we may collect certain information automatically from your device, including your Internet request, IP address, browser type, the language the browser uses to request, date and time of request, browser model, device type, unique device identification numbers, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below.
III. Information that we obtain from third party sources
From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
The types of information we collect from third parties include travel professionals, and others who assist in booking and arranging travel. We use the information we receive from these third parties to provide services to you and maintain the accuracy of the records we hold about you.
In general, we will use the personal information we collect from you only for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information. However, we may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

Who does Tibet Airlines share your personal information with?

樱花动漫网官网 樱花动漫网官网 ,苏州站女一条街 苏州站女一条街 We may disclose your personal information to the following categories of recipients:
1.Tibet Airlines and its subsidiaries, third party services providers and partners who provide data processing services to us (for example, to support the delivery of our services or to provide functionality on, or help to enhance the security of our Website); or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.
2.to other airlines, such as our Star Alliance, interline and codeshare partners, which furnish you with access to VIP airport lounges, perform part of the carriage, or assist with rebooking your flight should any disruption of your itinerary occur; We only share data with these airlines to the extent it is necessary for the performance of a contract with you.
3.to third parties, such as employers and travel professionals, who have arranged for discounts, purchase travel or provide other services on your behalf. We only share data with these third parties to the extent it is necessary for the performance of a contract with you.
4.From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
5.The types of information we collect from third parties include travel professionals, and others who assist in booking and arranging travel. We use the information we receive from these third parties to provide services to you and maintain the accuracy of the records we hold about you.
6.In general, we will use the personal information we collect from you only for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information. However, we may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

Rules for the use of your personal information

When we want to use your personal information or collect information for purposes not specifically covered by this notice, we will ask you for your consent prior to any action.
We use the personal information collected in accordance with the terms of this Privacy Notice and for the purpose of implementing our products and/or services. Please note that all personal information you provide when using our products and/or services, or personally sensitive information collected with your consent, will be continuously used by us during your use of our products and/or services unless you delete your account, revoke your consent or reject our collection through system settings. We will stop using and delete this information when you revoke your consent or cancel your account.
We collect statistics on the use of our products and services and may share this information with the public or third parties to demonstrate the overall usage of our products and services. However, such statistics do not contain identifying information.
We will de-identify any personal information displayed in such manner, including the use of content replacement and anonymity to protect your information.
When we want to use your personal information or collect information for purposes not specifically covered by this notice, we will ask for your prior consent by the way you ticking the boxes positively.

Legal basis for processing personal information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear when asking and will advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to a)operate our company; b)communicating with you as necessary to provide our services to you and c) for our legitimate commercial interest, for instance, when responding to your queries, improving our products and services, undertaking marketing, or for the purposes of detecting or preventing illegal activities. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.

Cookies and similar tracking technology

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you, including to serve interest-based advertising. For further information about the types of Cookies we use, why, and how you can control Cookies, please see ourCookie Statement.

How does Tibet Airlines keep your personal information secure?

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
We will take all reasonable and practicable steps to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period of time required to achieve the purposes stated in this Notice, unless an extension of the retention period is required or permitted by law.
Unless otherwise stipulated by laws and regulations, we will keep your personal information for one month after the date of your account cancellation. We promise that this is to guarantee your consumer rights and interests, and your personal information shall be kept by us for the shortest period of time. We will delete or anonymize your personal information after the expiry date.
If we terminate service or operation, we will notify you at least 30 days in advance and delete or anonymise your personal information after termination of service or operation.

International data transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).
Specifically, our Website servers are located in the People’s Republic of China, and our group locations and third party service providers and partners operate around the world. This means that when we collect your personal information we may process it in any of these countries.
We will take protective measures to in order to ensure that your personal information is protected in accordance with this privacy statement in accordance with this Privacy Notice based on the requirementof the applicable data protection law. These include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information within the European economic area or in Switzerland.

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rights

You have the following data protection rights:
If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below. In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
You have the right to cancel your account of PhoenixMiles membership. After you cancel the account, we will stop providing you with the relevant products and/or services, and delete your personal information according to your request unless otherwise stipulated by laws and regulations.
You have the right to opt-out of marketing communications we send you at any time. We will ask for your approval and then send you marketing information by e-mail, text message, including personalized accurate marketing information, such as discount airline, product or service discount, and hope that we sent to you by what way, we will respect your choice regarding what information do you want to receive and how do you want us to send it to you. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other relevant marketing information, then please contact us using the contact details provided under the “How to contact us” heading below.
Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. If you wish to make a complaint in China, please contact the Cyberspace Administration of China and Cyberspace Affairs Commission of the provinces and municipalities (“CAC”). You can also make a complaint in the European Economic Area or Switzerland, a list of data protection authorities in the European Economic Area and Switzerland are available here. If you wish to make a complaint in Finland, you can click here.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. You can contact us to exercise these rights using the contact details provided under the “How to contact us” heading below.

Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.
You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

Contact us

If you have any questions or opinions upon any contents or issues specified in this Privacy Notice, please contact us via following methods.
(1) E-mail: DPO@tibetairlines.com
(2) address: No.66, Airport South 4th road, Shuangliu International Airport, Shuangliu District, Chengdu, Sichuan (Postcode: 610202)